Here are 2 secrets which I believe have made a significant contribution towards our continuing success during these past 3 years.
All of our sales and order team have attended at least one Dale Carnegie course either Skills for Success of their Sales Advantage course. I would like to Congratulate James Lovell (picture below) having just received his certificate from the Dale Carnegie Sales Advantage course he completed this week. James is our newest member of the Showcomms' team
The second secret is Action Coach who have installed into me the importance and virtues of planning, goals, frameworks, procedures, reporting and measuring results. The proof is really in the figures and the goals we have achieved in just 9 months. If I might just introduce our coach, Shweta Jhajharia, recently receiving an award for Franchisee of the year.